I just switched to AT&T, (2 weeks ago) and ordered my smartphone online.  I decided I do not like it, and want to exchange it for a different phone.  So, unsure what to do, I went in to an AT&T store.  They said I could do the return over the phone and then mail the phone back (after the new one ari

I placed an order online and was offered same day delivery and only had to pay the tax on the phone.   I placed the order and paid the $82.50 for the taxes, received my order confirmation email that had a link to add an authorized user, when I attempted to add them it wouldn’t allow it online.  I th

The 75mbps internet via ATT Fiber is available in my area, but both the website and store and even the 800 number cannot process the order. ATT's account system has an internal error that none of the employees know how to address. It is a very very odd issue, probably extremely rare. ATT advertisers